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商品編號： 9-607-143 出版日期： 2007/05/01 作者姓名： Frei, Frances X.;Edmondson, Amy C.;Sherman, Eliot;Harris-Van Keuren, Christine 商品類別： Service management 商品規格： 29p 再版日期： 2007/09/26 地域： Florida;Ohio 產業： Health care services 個案年度： 2006 - 2006
商品敘述：
Cleveland Clinic is consistently ranked among the nation''s most eminent hospitals, and for decades has been a leader in pioneering cardiac care. Explores the methods, processes, and personnel that the hospital has cultivated over the years in order to develop its track record of excellence. In light of this, three expansion opportunities are explored and the operational fit of each is investigated.
涵蓋領域：
Employee attitude;Expansion;Innovation;Quality control;Service management
相關資料：
Case Teaching Note, (5-608-124), 20p, by Frances X. Frei, Amy C. Edmondson, Christine Harris-Van Keuren
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